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Lancer Shop and Mastaminds do a great job with customer service and delivering the proper product on-time! A+ Thanks Shanna!
Chad Hayes
Hayes Racing
Added May 5, 2015
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I like the online chat, few seconds wait and there you go. Dennis was such a big help, checked on my order with shipping dept right away and was given a shipping update. Would surely order from lancershop again. Great customer service
Robert Velasco
Added May 4, 2015
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Janelle has been a very big help in tracking update on my order, fast response, i got email same day on status of my order.
Robert Velasco
Added May 4, 2015
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I ordered brake pads from LancerShop and did not receive a ship notice within 48 hours. I communicated via chat with Jay and learned that the pads shipment was delayed. After some back and forth, a little prodding, Jay found the parts and shipped then 2 day at no additional cost. While I had to micro manage the order more than I like, I applaud Jay for doing the right thing to support customer satisfaction. A little customer service goes a long ways. I'll be back, without hesitation, when I need more parts!
David Gillespie
Added Apr 24, 2015
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he was a great help. have a good time chatting with him. hope to chat with him again if I have any problem. thanks again Dennis
sisovath hun
Added Apr 18, 2015
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Great customer service, vast inventory and competitive pricing!
Abimael
Added Apr 10, 2015
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Dennis is helping me a lot and quick response. Appreciated.
Michael Lam
Added Apr 9, 2015
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Great service from Dennis on chat. I realized my delivery address was incomplete. He had it changed immediately and was very pleasant! Great service!
Mike Pannell
Added Apr 9, 2015
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Had good service with Lancer Shop. I did get the wrong rods for the pistons. Janelle and Hannah did a great job with assisting me with the refund.
I would use them again if I need parts for my Evo repair.
Mike Mckee
Added Apr 7, 2015
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Very good service from Janelle. Answered all my questions, excellent service and look forward to placing an order soon
Joe
Added Mar 31, 2015
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