Called in for some help and Shanna was able to find the parts I was having trouble locating. Even though the parts I was looking for was not listed on the website, Shanna took the time to see if she could track them down. Within minutes she was able to order them for me at a great price. I hope she gets some type of commission or incentives for putting the extra effort. Oh I am sure she is just as beautiful as she sounds;) I will always call her for help! Thank you!!