I emailed lancershop After ordering a JDM tow cover from Mitsubishiparts.net. They had been advertising they were in stock ready to ship. I placed my order. 5 days later still no contact no email. I sent 3 emails with no response. So i contacted lancer shop because i was in a tight spot the car was going to the body shop for paint. They answered my initial email promptly. Called the warehouse made sure there was one there and shipped it out. Eta was monday which would've been 4 days time. I received a perfectly packaged cover on Saturday! 2 days! After I ordered through lancershop I finally received an email that they were unavailable at Mitsubishiparts.net!